How to check whether the user account has notifications enabled
Ensure that you are logged in as an 'Company Admin' user.
Within the top navigation click on ADMIN.
From the left hand menu select Users.
Select Manage against the user you would like to enable desktop notifications for.
Below the User Type dropdown you will find a table listing all your business locations. Select the checkboxes in the Notifications column against all locations that you would like that user to receive desktop notifications for.
Finally select Update User.