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What is a custom field?

Find out what a custom field is.

By Jack Peploe
January 20, 2021

A custom field is an additional bit of information your may require from your visitors during the check in process.

By default when a visitor checks in they will be asked for:

  • their name

  • their mobile (only if you require it)

  • vehicle registration or parking bay number (only if you require it

  • one custom field

The custom field can be anything that you might require from your check in to better identify them or help you during the check in process for example if you are a veterinary practice it might their pets name.

How do I add a custom field?

  1. Ensure that you are logged in as an 'Company Admin' user.

  2. Within the top navigation click on ADMIN.

  3. From the left hand menu select Fields, Actions & Notifications.

  4. Select Yes on the field called When a visitor checks in, do you need to collect any other information? This will show another two input boxes for you to fill.

  5. In the first input box labelled Enter additional field name enter the name for the additional information your may require e.g. Pet Name.

  6. In the second input box labelled Enter additional field guidance enter the question that will be used to prompt your visitor for this additional information e.g. Enter your pets name.

  7. When you are happy click Update.


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